Chipotle's app and website are crashing again during another major promotion (CMG)

Posted by Aldo Pusey on Monday, August 5, 2024

Chipotle's website and app are crashing amid the chain's Halloween promotion.

However, many customers reported soon after 3 p.m. ET that the BOORITO code would not work on their apps. Others reported that the chain's mobile-ordering website was not functioning.

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This marks the second time that Chipotle has encountered tech issues during a national deal in 2018. In July, dozens of people complained after the chain's website and app refused to accept orders on National Guacamole Day. Chipotle had previously announced a deal in which customers who ordered via website or app would be able to receive free guacamole.

Chipotle eventually fixed the tech issues and extended the free guacamole deal for an extra day.

On Wednesday, many customers took to social media soon after 3 p.m. ET to complain about the non-functioning website and app.

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Chipotle did not immediately respond to Business Insider's request for comment. However, the chain responded to a number of customers encountering issues on social media.

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