My Safaricom app was developed by Safaricom PLC to offer a convenient way for its customers in managing their accounts and also interacting with customer care. You can easily download the application regardless of the operating system your phone or PC is using.
With My Safaricom app installed on your device, you will enjoy many benefits. You can easily Top Up, Buy data or SMS bundles, redeem, transfer or check Bonga points balance, Access M-Pesa services and more. So, how can you install My Safaricom app on iOS, Android, Windows Phone, and even on PC?
My Safaricom Android app
Undoubtedly, Android is the widely used OS in the country. This is because it is not only cheap to purchase but also available in many outlets. Also, many international brands like Techno, Huawei, Samsung, Intel, and so on use Android OS in all their phone models.
If you have a rooted phone, do not bother installing the application. If you do, the following message will be displayed as soon as you launch the app, “Device is rooted. You cannot run this application on a rooted device.”
Read also
Kashway loan app review: download, application, repayment, is it safe?
READ ALSO: Tala loan app download: links and guides
How to download My Safaricom app for Android
To download My Safaricom app, you don’t have to be an IT guru. Here is a straightforward guide on how to download My Safaricom app on Android.
Allow background data: Safely skip this step if you are using a Wi-Fi internet connection as background data is always unrestricted in the mode. If you are using SIM card data, unblock the option since most of the processes in this guide will often use background data. Google Android services will not function if you restrict their access to data, and therefore My Safaricom app install process will be unfruitful. To reduce data usage during this period, launch your task manager app and force stop all the background apps. You can also make use of apps like Purify and Greenfy to tame background processes and RAM (Random Access Memory) usage.Launch the Google Play store app: Go to your app list and then scroll down to the app, tap its icon and move to the next step.Search for “My Safaricom”: In the uppermost part of your screen, there is an app search box which will be of much assistance in this step. Using your keyboard, type in the app name in the box and press the OK button. Your results will be processed in a few seconds. Click on the application icon once you locate it.Tap the “install” button: After clicking on the app’s icon a new window opens. Here, you will see the app’s overall rating, screenshots, and customer reviews. You will see an “Install” button on the new window just before reviews and ratings. Click on it. A notification will appear with a list of all the permissions the app will have on your device. Before clicking on the “Accept” button, please review all the app permission and make sure you are comfortable with them.
Read also
A detailed guide on how to send files from Xender to PC or Macbook
After accepting, your download will start automatically after a few seconds. Wait as the app downloads. Don’t exit the app until the installation is complete.
Alternatively, you can download a virus-free My Safaricom app from apkmirror, apkpure, and apksfree. You will need a reliable browser like Opera Mini, Chrome, Browser, and so on. You can restrict your background data when using browsers to install the app.
How to update My Safaricom app on Android
Occasionally, Safaricom PLC may add new features to its app to fix bugs, improve security, and speed. The updates may also improve application navigation and appearance. Below is how you can update My Safaricom app for Android.
Allow background data: Just like installation, updating an app requires internet accessOpen your Google Play Store and then its menu: Open the menu by clicking on the three horizontal dashes piling up, a drop-down menu with numerous options will appear.Choose “My apps & games”: Your Android phone will scan all your installed apps and determine the ones that need should be updated. After the process is complete, scroll down up to where you will see My Safaricom app. If you don’t see it, then you have the latest version on your device. If you want to update all applications in the window, press the “update all” option.Press the “Update” button: To update My Safaricom only, tap on its icon, it will open up in a new page. Click the update button to install a new version.
Read also
iPesa loan app interest rates, payment, contacts
If you downloaded your app from other third-party stores, launch your browser app and navigate to the respective website to check for My Safaricom updates. These app stores do not automatically show you the apps that need to be updated, so you have to do it automatically. Check My Safaricom app version you have currently installed and compare it with the latest available application. You can also check the version release date to know if there is an update.
READ ALSO: Branch app download guide for Android
My Safaricom app on iPhone
iPhones are classified as high-end phones in the country which run on the iOS platform. The OS is distinguished by its security, technology, and user trust.
How to download My Safaricom app for iPhone
Follow the procedure below to download My Safaricom app if you have an iPhone model released between iPhone 5S and X. If you have jailbroken your iPhone, don’t install this app as it doesn’t work on such devices.
Read also
How to use Safaricom Zuri telegram bot
Make sure you have active internet access.Open App Store: Quickly locate the app from your home screen, click on it. Sign in with your Apple ID, if you don’t have it, sign up to get one.Click on the “Apps” button: The option is clearly seen on the bottom part of your iPhone screen. From the page choose the appropriate category. You can also use the bottom search button to locate any app in the Apple Store. Type “My Safaricom” on the search box.Tap on it: After the search results are processed, click on My Safaricom app icon so that a new page will be opened containing the app’s details.Choose the “Get”: My Safaricom app is available for free, therefore, no funds, Visa or MasterCard are needed to purchase it. Initiate the installation and move to the next step.Authenticate the installation: Use your device’s password, Touch or Face ID to do soSign in with iTunes: You must sign in with iTunes to complete the download.
Read also
The ultimate guide on how to download and use the Songa app
How to update My Safaricom app on iOS
Here is how to update My Safaricom app:
Open the App Store: The application is easily seen on the first page of your home screen.Click on “Updates” icon: On the bottom right side of your iPhone’s screen. You will see the icon, tap it.Update the app: Scroll down up to where you will see My Safaricom application and then click on the corresponding update button.My Safaricom app on Windows phone
Android or iOS apps cannot run on a Windows Phone (WP) since it uses a different technology and also OS. Here is how you can install My Safaricom app on WP.
Go to Market place: Launch your start menu and search for this application. Click on it and wait for all the icons and pictures to be fully loaded before moving to the next step.Select “applications”: This will open a new window where apps in different categories will be displayed.Press the “Search” button: After type “My Safaricom” and wait for a second or so as the app processes the results. Once you see the app from the search results, move to the next step.Click on My Safaricom’s icon.Tap “Install”: The button will be on the bottom part of your Windows Phone screen. The app is freely available in the store so you won’t need a Visa, Paypal account, or a MasterCard.Confirm the installation: Your device will quickly display the app details together with its publisher. Confirm the details so that the installation process will commence. Keep checking the download progress.
Read also
NTSA app download: Links and guides
My Safaricom app for PC
Did you know that you can run Android OS apps on Windows? If not, then we are going to show you how this is possible through the use of an emulator. Note that iOS apps can only run in Apple devices only. Here is how to download My Safaricom app on Windows PC.
Download and install an Android emulator: Many emulators are open source programs. This means that you can get them for free without spending a single cent. The best emulators on the internet currently are Bluestacks, Nox Player, and Andy emulator. Go to their respective official pages to download your free copy.Install and open the emulator: Left click on it twice for it to open.Download My Safaricom from Play Store: Use the procedure for installing My Safaricom app on android. For updates, use the same method.How to use My Safaricom app
Read also
Berry loan app - download and installation
First, you must activate the app using the procedure below. Don’t switch off your data or disconnect your phone/PC from Wireless network. You can now safely restrict background data.
Launch the App.Enter your mobile phone number: Make sure the SIM card is active as you will receive an OTP SMS.Enter your email .Generate Pin: After clicking on this option wait for a few seconds as Safaricom sends you a One Time Pin SMS. You should never share this PIN with anyone to avoid security breach on your account. You don’t have to memorise the PIN or enter it manually as the app will automatically scan it.Accept the app’s Terms and Conditions: After the app will take you to its homepage where you will find numerous options.Services available on My Safaricom app
The following are some of the main tasks you can do using the app:
Read also
Eazzy Banking app download guide for Android and iOS
Top Up any Safaricom line including yours.Request for a Mpesa statement.Buy data and SMS bundles.Talk to customer care representatives through live chat or FacebookManage SMS services.Access Mpesa services.PostPay customers can easily request for their monthly bill.My Safaricom App loans and savings
With the app installed on your phone, you can access Mshwari, Mpesa, KCB Mpesa, and Fuliza services. You will be able to access loans and save money just like other Safaricom subscribers but more conveniently.
My Safaricom app loan services
Are you in need of a quick loan to stock your business or do anything else? Use the following steps to get credit quickly.
Launch My Safaricom app.Go to Mpesa: A new window will open with numerous options.Click on loans and savings: Choose between Mshwari or KCB Mpesa loan services.Enter your password.Apply for the loan: Check your loan limit before doing this to avoid embarrassments.
Read also
Jumia app download guide for Android and iOS
To save your money on Mshwari or KCB Mpesa, use the same procedure. Transfer money from your Mpesa to any of the two savings Mpesa products.
How to secure My Safaricom App
It is always important to secure sensitive apps which deal with money like My Safaricom App. Thanks to their in-app PIN service, you don’t need other applications to secure it. Assuming you have already launched your app, use the following procedure:
Go to settings.Select the “Secure with PIN” option: You will be required to enter a PIN you will always use whenever you want to access the application.Confirm it and click the “OK” button: The next time you launch the app, you will be prompted to enter the PIN.How to check SMS, data, and airtime balance on My Safaricom app
Other than using USSD code to check your balances, you can also use this app to do the same task. The advantage of using this method Is that SMS, Data, Bonga points, and Airtime balances are displayed at once with just a click of a button. Assuming you have already launched and authenticated the app, use the procedure below:
Read also
Branch app download guide for Android
In the app’s homepage click on the “Check Balance” option.Wait for a few seconds as it retrieves your balance.Your airtime, data, minutes, Bonga points, and SMS balances will be displayed together with their respective expiry dates.READ ALSO: Jumia app download for Android and iOS
How to initiate Mpesa reversals on My Safaricom app
With this app, you don’t need to call customer care to reverse money sent to wrong numbers. Making a call to customer care representative to do the task is cool, right? However, it can never match 2 to 3 clicks to achieve the same goal. Here is how you can reverse wrong transactions with a few taps:
On the app’s home screen, click on the “Mpesa” option so that it opens in a new window.Go to mini-statement: You will see some of the transactions you initiated recently.Just next to the wrong transaction click on the reverse button and wait for the app to do its magic. Within a few minutes, the operation will be successfully done. This is so far the fastest way to reverse wrong transactions.
Read also
How to download Tala loan app in Kenya: links and step-by-step guide
My Safaricom app is a convenient self-service channel to manage your Safaricom mobile account. The only con that the application has is that you cannot access all of its services without a data connection. Once you deplete your data bundles while browsing, you won’t be able to use the app to buy new ones.
Subscribe to watch new videosREAD ALSO: Timiza app download for Android and iOS
Source: TUKO.co.ke
ncG1vNJzZmivp6x7tcHKqGWcp16gsnB%2Fj2xsb21dosZuv8CfmKuhk6S6bq3PqWSdp6ejubCtw2aerqGUmnqiusOrpqKcXZ68tHrHraSl